Refund and Returns Policy

Return Policy

At BRANDIT SHOESNMORE LLC, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, we’re here to help!

You may return eligible items within 14 days of receiving your order for a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be returned in its original packaging, including any tags, labels, and accessories.

  • Proof of purchase (order confirmation email or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale items

  • Gift cards

  • Customized or personalized products

  • Items marked as “Non-returnable” on the product page

Return Process

To initiate a return, please follow these steps:

  1. Contact our support team at contact@branditnmore.store with your order number and reason for return.

  2. We will provide you with return instructions and the appropriate return address.

  3. Pack the item securely and ship it back to us using a trackable shipping method.

Note:
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original method of payment within 5–7 business days.

Please note:

  • Shipping costs are non-refundable.

  • Depending on your bank or credit card company, the refund may take additional time to appear on your account.

Exchanges

If you need to exchange an item for a different size or color, please initiate a return following the steps above, and then place a new order for the desired item.

Damaged or Defective Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at contact@branditnmore.store with your order number and clear photos of the issue.
We will arrange for a replacement or a full refund at no extra cost to you.

Cancellations

Orders can only be canceled or modified within a short window after being placed.
Please contact us as soon as possible if you need to change or cancel your order.

Contact Us

If you have any questions or need assistance with your return or refund, please contact:

Email: contact@branditnmore.store
Phone: +1 0918273645
Address: 2239 XENIA LN, BELLINGHAM, WA, 98229-3863, UNITED STATES